1. Introduction

DCJ Training ("we", "us", or "our") is committed to protecting your privacy and complying with the Protection of Personal Information Act 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and protect your personal information.

2. Information We Collect

2.1 Registration Information

When you register your child for our robotics programs, we collect:

• Parent/Guardian name and contact details (phone, email)
• Child's name, age, grade, and school
• Program selection and payment preferences
• Previous robotics experience (optional)
• Special needs or allergies (optional, for safety purposes)

2.2 Payment Information

We use Yoco, a South African payment service provider, for secure card payments. We do NOT store your card details. Payment information is:

• Processed securely by Yoco (PCI DSS compliant)
• Stored only by Yoco in South Africa
• Never shared with third parties

2.3 Website Usage Information

We collect minimal technical information when you visit our website:

• Browser type and version
• IP address (for security purposes)
• Pages visited and time spent
• Device type (mobile, tablet, desktop)

3. How We Use Your Information

3.1 Primary Purposes

We use your personal information to:

• Process registrations and manage enrollments
• Communicate with you about classes, schedules, and updates
• Process payments securely via Yoco
• Ensure child safety by maintaining emergency contact information
• Improve our services based on feedback and program participation

3.2 Marketing Communications

We may send you information about:

• New programs and courses
• Special events and competitions
• Important updates about our services

You can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.

4. Legal Basis for Processing (POPIA Requirements)

We process your personal information based on:

• Consent: You voluntarily provide information when registering
• Contract: Processing is necessary to fulfill our service agreement with you
• Legitimate interests: Improving our services and ensuring child safety
• Legal obligation: Maintaining records as required by South African law

5. How We Protect Your Information

5.1 Security Measures

We implement industry-standard security measures including:

• 🔒 Encrypted data transmission (SSL/TLS)
• 🔐 Secure storage on password-protected systems
• 🛡️ Limited access - only authorized staff can access personal data
• 📱 Secure payment processing via Yoco (PCI DSS Level 1 certified)
• 🔄 Regular backups stored securely in South Africa

5.2 Data Storage Location

6. Data Sharing and Third Parties

6.1 Who We Share With

We only share your information with:

• Yoco: For payment processing only (South African company, POPI compliant)
• Google Workspace: For email communication and data storage (South African servers)

6.2 Who We DON'T Share With

We will NEVER:

• ❌ Sell your personal information
• ❌ Share data with marketing companies
• ❌ Transfer data outside South Africa without consent
• ❌ Use your data for purposes other than stated in this policy

7. Your Rights Under POPIA

You have the right to:

• Access: Request a copy of your personal information we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your data (subject to legal requirements)
• Objection: Object to processing of your data for marketing purposes
• Data portability: Request your data in a commonly used format
• Withdraw consent: Withdraw your consent at any time

8. Data Retention

We retain your personal information for:

• Active students: Duration of enrollment plus 1 year
• Payment records: 5 years (for tax and accounting purposes)
• Marketing consent: Until you withdraw consent or 2 years of inactivity
• Legal requirements: As required by South African law

After the retention period, we securely delete or anonymize your data.

9. Children's Privacy

We collect information about children only with parental consent for educational purposes. We:

• Only collect necessary information for program participation
• Never share children's information with third parties (except as required by law)
• Store children's data securely with restricted access
• Delete children's data when no longer needed

Parental Rights: Parents can access, update, or delete their child's information at any time by contacting us.

10. Cookies and Website Analytics

Our website uses minimal cookies for:

• Form auto-save: Saves your registration progress locally in your browser
• Language preference: Remembers your language choice (English/Afrikaans)

Important: We do NOT use tracking cookies, advertising cookies, or share data with analytics companies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be:

• Posted on this page with an updated "Last Updated" date
• Communicated via email for significant changes
• Effective immediately unless otherwise stated

We encourage you to review this policy periodically.

12. Contact Us About Privacy

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:

DCJ Training
Email: [email protected]
Phone: 067 081 0999
Address: Stellenbosch, Western Cape, South Africa

We will respond to your inquiry within 30 days as required by POPIA.